Refund policy
Refund & Return - Reseller Policy
LIFE CYKEL LLC
Product Returns & Refunds
In the event Retailer receives damaged, short-dated, or expired Products upon shipment from Life Cykel’s facility, Life Cykel requires Retailer to submit photographs showing the damage or expiration date. All documents should be emailed to wholesaleus@lifecykel.com Such details must be submitted to Life Cykel within three (3) business days of documented order delivery. After Life Cykel confirms that the Products were damaged, short-dated, or expired upon shipment, Life Cykel will refund Retailer in the original form of payment. Refunds may take 7-12 business days to process. Retailers shall not return the Products to Life Cykel but shall instead destroy the damaged or expired Products and shall submit proof of destruction to Life Cykel. Retailers shall not offer damaged or expired Products for sale.
Please note: Refunds or returns are not accepted for change of mind or other reasons not specified in this policy.