Shipping policy

Free Standard Shipping on Wholesale Orders

Enjoy free standard shipping on all wholesale orders meeting the $200 minimum order requirement in the US and Canada. All orders under $200 will be charged a flat-rate shipping fee of $20.00.

PO Boxes

*Please note we do not ship to PO Boxes.

Processing Time

Orders placed before 12 noon Central Time will be processed and shipped the same day. Orders after this time will be processed and shipped the following day.

Domestic shipments

All domestic shipments within the contiguous U.S. will be shipped via FedEx One Rate.

All domestic shipments to Alaska and Hawaii will be shipped via USPS Priority Mail at Flat Rate (maximum 1 Biohacker box per shipment)

These charges are inclusive of our handling charge.

International shipments

All orders to Canada will be shipped via USPS Flat Rate (maximum 2 Biohacker boxes per shipment). Please be aware of long transit times to Canadian addresses; estimated delivery times to Canada is currently 4 weeks.  Please also be aware deliveries to Canada are subject to Customs fees payable on delivery.

Any Customs duties and taxes are the sole responsibility of the customer. We recommend checking with your local Customs office for any applicable duties or taxes that may be required for your shipment. Orders held or delayed by Customs are beyond our control.

Shipping Protection

Shipping Protection is an optional shipping insurance add-on at checkout that covers packages that are damaged, stolen or lost during transit. It does not cover change of mind or instances where the incorrect address has been provided at checkout. Shipping Protection is a non-refundable item, except where the order has not been shipped yet.